Supervisory Training for Credit and Collection Professionals

OVERVIEW:

To be an efficient supervisor and manager, not only in the field of Credit and Collection, but in almost all business processes. One must possess in-depth knowledge of their specific portfolio and specific skills applicable to managing the same effectively. Otherwise, aside from not meriting respect from his or her subordinates and colleagues, the same is so critical to the organization’s bottom line – positive results.

OBJECTIVES:

• To identify the critical factors of receivables to efficiently manage them.

• To identify appropriate skills and tools applicable in managing Credit and Collection Team.

• To prepare / train Credit and Collection Staff to level up their performance.